Frequently Asked Questions

Every car rental booking will require a security deposit but it will only be taken upon collection of the vehicle.

BEHR offers various additional services from extra insurance packages, child seats, GPS and more along with renting a car. All available extras will be listed for your convenience during the booking process and can be added on easily.

All drivers (including any additional drivers) have to be in possession of a driving license for at least 12 months to rent a car in Malta.

Yes, pets are allowed at an additional charge.

BEHR operates on a strict non-smoking policy in all of our rental cars. We will enforce a special cleaning fee to the renter if a returned rented car requires special cleaning to remove any traces of smoking.

The minimum age to rent a car is 21. Drivers aged between 21-24 will be asked to pay a young driver fee.

Main office:

Mon-Fri - 08:00 - 20:00

Sat-Sun - 08:00-13:00

Downtown office:

Mon-Fri 08:00 - 16:30

Sat-Sun - Closed

Pick up/drop off outside office hours is available at a charge.

You would need a valid driver's license and a credit card in your name to rent a car.

A credit card is required for prepaid reservations and to secure a pre-authorization deposit. Pre-authorization deposit conducted through a credit card is not a charge, but a hold of the quantified amount. Car rental amount can also be paid via debit card.

If pre-authorization deposit is paid via debit card, this will be charged (not a hold) which is refunded after 14 days from drop off date, if the rented car is returned in the same condition that it was given.

You will make a reservation, provide necessary documents, inspect the vehicle, sign a rental agreement and pay for the rental. Returning the car involves filling the gas tank, inspecting the car with our representative and handing back the keys.

No. It is only permissible for the car to be driven on the Maltese Islands.

We provide a meet and greet service which means that once you reach the airport ‘Arrivals’, our representative will be waiting for you holding a sign with your name. We will then take you to our office with the shuttle car (free of charge) where you can collect your rental car.

Yes, you can add additional drivers at a fee. Additional drivers also need to meet the car rental company's age and licensing requirements.

Contact the car rental company immediately if you have an accident or experience a breakdown. We will provide guidance on how to proceed and may offer a replacement vehicle (subject to availability).

Normally, stickers are placed on to the fuel caps of the rental cars, to advise you of the fuel type. Additionally, you may refer to the Vehicle Identification Card placed in the glovebox compartment before refuelling. If you believe you have refuelled the vehicle incorrectly, do not drive the vehicle and contact the office immediately, as this is likely to cause further damage.

You are required to return the rented car with a full tank. Otherwise, additional to the missing fuel amount, you will be charged a fee for refuelling.

If the car is returned after the 1-hour grace period we will ask for an additional 1 day rental.

While it's not required to detail the rented car, you should return it in a reasonably clean condition. Excessive dirt or mess may result in cleaning fees.

You need to return the rented car to the same office where you collected it, and our representative will take you to the airport with the shuttle car (free of charge). Alternatively, airport drop off is available at a charge.

The preauthorization is returned to the same credit card automatically within 28 days from transaction date.

BEHR offers competitive rates to its customers on car rental, thus making the company a top market contender. We also offer great deals for returning customers

Pricing of the rental car will depend on the season you will be visiting, but rest assured that BEHR will have the best price on the island.

While there are many companies who offer car rental in Malta, BEHR offers a smooth, efficient and easy-to-use service for its clients, and we are ready to assist you for the entire duration of your booking.